RemoteCall

RSUPPORT Co., Ltd.

RemoteCall

Business
  • 0.00
(0 votes)

Free Install

10000

app installs

Android 5.0+

minimal version

With ads

advertisement

27.05.2019

release date

Description:

Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).

* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.

* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .

* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.

Following option are used to provide the service.
1. Appear on top
- Used for device control status and screen drawing.
2. Camera
- Used for screen sharing during support session.
3. Microphone
- Used for voice support and communication.
4. Installed app list
- Used for viewing the control modules and reviewing updates.

RSUPPORT Co., Ltd. other Apps

RemoteView for Android Agent

RemoteView for Android Agent

RSUPPORT Co., Ltd.
  • 0.00
RemoteView for Android

RemoteView for Android

RSUPPORT Co., Ltd.
  • 0.00
RemoteCall

RemoteCall

RSUPPORT Co., Ltd.
  • 0.00
VisualSupport - RemoteCall

VisualSupport - RemoteCall

RSUPPORT Co., Ltd.
  • 0.00
MobileSupport - RemoteCall

MobileSupport - RemoteCall

RSUPPORT Co., Ltd.
  • 3.29
Plugin:RSAssistant

Plugin:RSAssistant

RSUPPORT Co., Ltd.
  • 0.00
LG Telepresence

LG Telepresence

RSUPPORT Co., Ltd.
  • 0.00
MobileSupport for SAMSUNG

MobileSupport for SAMSUNG

RSUPPORT Co., Ltd.
  • 0.00
LG MobileSupport

LG MobileSupport

RSUPPORT Co., Ltd.
  • 0.00
Mobile Support Helper

Mobile Support Helper

RSUPPORT Co., Ltd.
  • 0.00
Download