- Updates to Communication Preferences
Communication Preferences will be updated to provide the member the opportunity to select differing preferences by phone number/email address.
- Mileage Reimbursement Enhancements
This work provides further visibility into the status and progress of a Mileage Reimbursement trip. Members can now view their Reimbursement Status and Help Text to advise them on next steps for individual mileage reimbursement requests.
MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including:
i. Ability to manage their contact information
ii. View details about upcoming rides scheduled with MTM
iii. Cancel rides no longer needed
iv. Request New Rides
