Exact Field Service H

Exact

Exact Field Service H

Business
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免费安装

100

应用安装

Android 5.0+

最低版本

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广告

11.08.2021

发布日期

最近更改:

Based on your feedback, we improved the Field Service H app with this new version:
* Searching in the serial number browser will show the complete list of serial numbers.
* When uploading changes to Synergy (in Local mode), the status of the service activity is checked to prevent incorrect adjustments.
* In some situations, it was not possible to select photo's when adding a photo to a request. This has been solved.
* And as usual we made some minor changes to improve the app.

描述:

Provide your service engineers mobile access to all relevant information they need combined in an intuitive app that works with and without an internet connection. The Exact Field Service H app makes it possible for Service engineers to fully manage their service activities.

With the Exact Field Service H app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field.

Key features:
• Work with or without an internet connection
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• Insight into detailed parts documentation leading to high first time fix rate and best possible service
• View configuration details
• View service history, repairs, warranties and more of the service configuration
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF in Synergy
• E-mail service slip directly to the customer from the phone or tablet
• The signed service order is ready for approval and the service activity can directly be invoiced if all service orders are signed.

Requirements:
• Exact Synergy Enterprise.
• As a user you need to have a service engineer role.

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