Recent changes:

We're rolling out the Warehouse Companion to North America. We've added new carriers to allow our North American partners to use the app.

Description:

We strive to provide an effortless order fulfilment experience to our Partners. We developed a free, easy-to-use mobile app to help you automate your order fulfilment with Wayfair. Use it to scan and mark outbound orders as “ready for pickup” or “shipped” right from your phone. Once you’ve scanned your orders, the app automatically updates Partner Home with your most recent order information from the Warehouse Companion app. It’s that easy!

How Warehouse Companion Helps You Grow Your Business On Wayfair

✔️ Improve your advertised shipping speed on-site
Scan orders directly in the app to accurately reflect your actual lead times instead of relying on information from carrier scans. Your advertised shipping speed directly impacts your conversion rates.
✔️ Reduce late order alerts and discrepancies
Sometimes carrier scans are delayed – use the app to mark orders as “ready for pickup” or “shipped” right away. This helps reduce discrepancies between when you actually handed over the order, and when the carrier reported picking it up. Plus, this reduces your late order alerts and gives customers more insight into their order status.
✔️ Monitor warehouse performance
Use the app to create a report with a full list of all your scanned cartons and important information like PO numbers, tracking numbers, and time stamps.

How Does Warehouse Companion Work?

In order to use the app, you will need to be a registered Wayfair Partner. Simply use your Partner Home credentials. No additional registration is required!

About Wayfair LLC:

Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of the way, Wayfair is reinventing the way people shop for their homes - from product discovery to final delivery.