* Mandatory capture form before the first message – You can make the capture form mandatory so that the customer will have to fill it in before writing to you.
* Chat button as a sidebar – From now on the chat button is also available as a sidebar, so you can choose the best variant for your website.
* Chat visibility – Decide on which platform your chat will be visible. You can now choose an option that best suits your needs.
* Bug fixes and performance improvements
Introducing Chats, by GetResponse.
GetResponse is an all-in-one marketing software empowering you to put your business in front of the right audience. Our dedicated Chats app lets you live chat directly with your customers, when they want to talk, on-the-go!
GetResponse Chats help you increase customer engagement in just one click, so you can convert as many page visitors into customers as possible. By adding GetResponse Chats to your landing pages and email communication, you can unlock a wealth of information about your potential and existing customers based their chat histories. Then you can take advantage of that information across your other marketing channels and tools.
Get even closer to your customers and and connect with them directly in real-time. Discover new ways to personalize your customers' experience by using their chat history to better segment your GetResponse contacts.
What’s in it for you:
Customize your chat – Change the color, title on your chat page.
Get notifications – Get notifications and respond to chats from anywhere.
No website, no problem – Create, customize and host your chat on a dedicated page.
Manage your chats – View and manage your chats in one place.
Track your results – Learn who’s chatting with you, and where they came from.
See contact details – Refer to your contacts’ details, notes and tags during the chat
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Please note that to use this app, you must have an account in the GetResponse service with access to Chats feature.
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Legal:
Terms of use: https://eu.getresponse.com/legal
Privacy policy: https://eu.getresponse.com/legal/privacy
If you have any suggestions or feedback about our app, feel free to get in touch at [email protected]