• Onboarding Tutorial:
- Available under "More" -> "Guided Tour".
• Exploded View:
- Rolled out the exploded diagram for 4DJNF76KE-TSK.
• Micro-Survey:
- Available on troubleshooting solutions page.
• Share Report:
- Enabled the capability for the user to share Troubleshooting Reports.
• Knowledge Center and Bulletins:
- Enabled Knowledge center search filters based on Product.
- Enabled AE Bulletin search filters based on Product.
• UI and Performance Improvements
• Bug Fixes
Mobile access to over 30 years of Copeland product information.
The Copeland Mobile smartphone app provides on-the-go access to Emerson's online product information (OPI) database for Copeland product specifications. This database includes both air conditioning and refrigeration products used in a variety of HVACR applications. Simply start by logging in with your current OPI username or register for a new account through the app. Next, enter at least 5 characters of the model nomenclature to activate an auto fill recommendation listing for model selection. Once a model and application are selected, choose from a variety of options within the home menu screen to search for information pertaining to that specific model. This app’s focus is to bring access of the OPI database directly to the HVACR service industry.
The Copeland Mobile app includes:
• WebApp – instant updates via online product information database
• Auto fill model recommendations
• "Where To Buy" lookup
• Serial number validation
• Model / Serial Number scanning
• Full parts, accessories and bill of materials listings
• Complete air-conditioning and refrigeration compressor model information
• Electrical wiring diagrams
• Compressor diagnostics
• Replacement model cross reference
• Metric and imperial units conversion
• Links to other mobile apps
• “Live Chat” help function
• Jobsite commissioning
• Copeland technical specialist locator
Information on this and other Emerson applications is available at https://climate.emerson.com/mobileapps
