We’ve released a number of features. The Wallet is a built-in payment source that allows customers to pay for the ride quicker. It can be topped up with the card or the top-up codes before the trip and used to pay for the trip later. The Follow my ride feature allows a passenger to share their location during the ride with anyone they trust. The Voice Over feature allows people with visual impairments to easily use the app. The UI was also updated to make the user experience smoother.
LEFA is a shuttle requesting application that connects drivers and passengers. Passengers are required to register in the application by entering a valid cellphone number and email address. It allows riders to request a shuttle by simply entering the location to which they would like to be transported to. LEFA operates in various suburbs in Windhoek, to Hosea Kutako International Airport, safari lodges and game farms surrounding Windhoek. LEFA provides convenient cash and cashless payment options to passengers.
LEFA allows passengers to view a driver’s profile picture and vehicle’s details before the ride as well as the ability to track their requested shuttle in real-time once the ride has been confirmed. Passengers are given the opportunity to rate the driver and help LEFA improve the service.
