We improve our App to keep supporting you at all times. Wherever you go, your coverage ready to hand or share it by a QR code.
You can request assistance and manage your medical consultation too 100% online: access the App, answer our triage and choose the referral you want.
This release includes:
- My coverage + QR code
- Mobile medical self-assistance
- iCovid
- VIP Delay
- Medical telecare
- Reimbursements
- Useful tools.
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.