Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience
Here’s a summary of version 8.12:
- You can join the best private hire drivers in London, with Addison Lee. Submit your request via the app now!
- Support of Android 12
- If you are no longer interested in using Addison Lee services, remove your account from Profile page
Any questions? Tap Help in the app menu to explore our most frequently asked questions, or contact our 24/7 customer support team
Here for London.
Every journey is protected by our Safer Journey Initiative. We are market leaders in the industry for safety and hygiene. As we own our fleet, we have control over our vehicles as they only operate for us.
Unlike other transport providers we can guarantee:
- Transport for London approved safety partition screens to protect both you and our drivers
- Business Accounts: Available with flexible invoicing and priority services
Drivers:
- Accredited with Transport for London approved PCO licenses
- Supplied with hygiene and cleaning equipment for regular use between journeys
Quality Assessors:
- We have a team of mobile quality assessors constantly monitoring every single vehicle in our fleet.
Deep cleaning:
- All our vehicles are Electrostatically Spray cleaned using TECcare CONTROL solution every three months as part of our enhanced cleaning programming. We also provide facilities for all of our cars to be deep cleaned up to three times a week.
Driver ratings:
- Our in-app driver ratings include cleanliness for added peace-of-mind.
Don’t forget:
- No surges and fixed quotes
- Book for now or for up to 3 months in advance
- Vetted drivers
- 24/7 customer service
- Airport rides with flight tracking
- Free Wifi & charger
- Courier services available
- Snooze your journey if you are running late
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Experience a new level of service you won’t get when booking with another provider. Download the new Addison Lee travel app, start enjoying your travel today!
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Comments & feedback to: [email protected]
For assistance: [email protected]
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PLEASE READ CAREFULLY BEFORE DOWNLOADING THE APP FROM THIS WEBSITE.
By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.
