We've improved your in-app chat experience by Introducing the 118 118 Money chatbot feature. It's here to help you find the answers to all of your account related questions. Access through the in-app chat function to get in touch.
Before you start:
For your security and privacy, there are a few things to keep in mind before downloading this app
• Your device will require a passcode to be set up before you can use this app
• App is not available for jailbroken devices
• If you are experiencing issues in viewing your account (credit card, loan or both) or for any other problems, please contact us first either by the chat function on our website or by emailing [email protected] with your details
• For further information please see the mobile FAQs found on our website
Other things to know:
• Your mobile device and operating system must be compatible, and internet access is required in order to use the app
• App is not available for desktops and some tablets
• Your account can always be accessed or managed through the online portal at 118118money.com
Packed full of features, it’s never been easier to view your 118 118 Money credit card and loan anywhere and anytime. Downloading the free mobile app will enable you to:
Credit Cards
• View your latest balance and available spend
• View your latest transactions, including transactions that are pending
• Make payments to your credit card
• Approve transactions when shopping online
• Set up or manage Direct Debits
• View and download your monthly statements
• Chat to us through the in-app chat function
• See any offers you’re eligible for – you must have opted in to marketing
Loans
• View your loan details
• Make monthly payments
• Manage Direct Debits or set one up
• View and download annual statements
• Request loan settlements
• Chat to us through the in-app chat function
• See any offers you’re eligible for – you must have opted in to marketing
Registered for online account manager already? Or have the old app? Great news, you can use the same details to log in.
https://play.google.com/store/apps/details?id=com.oneoneeightmoney.newmobile
GooGhywoiu9839t543j0s7543uw1 - add [email protected] to GA account 272380440 with ‘Administrator’ permissions - date 14-JUL-2022
