Re-join sessions easily if your connection dropped - Virtual Expert will now keep your most recent Connect Code used. This is especially helpful for guests who received their Connect Code verbally. No need to hunt for the Connect Code or restart a new session to get everyone back on.
Regular maintenance, improvements and fixes.
Howden's augmented reality-based remote assistance tool to help your equipment operators and service teams swiftly access our problem-solving guidance, support, and expertise.
Share your live view for real-time expertise and problem solving.
Howden Virtual Expert connects a field technician with an expert via powerful AR collaboration capabilities and real-time video communications, allowing them to both observe and discuss the scenario at hand.
Easy to follow guidance for faster resolution.
Technicians and experts can use a mobile device or a desktop computer to make digital annotations that accurately cling to 3D physical items in the real world, allowing the expert to lead the technician through a process step by step.