Bug Fixes:
- Virtual Agent / Chat failures when having unknown contact menu item types
- App instability when there are too many questions on a questionnaire
- Ability to save embedded URL screen
- Issues loading images and opening YouTube links
Accessibility Improvements:
- Active tab bar indication will be based on color and solid icon
Other performance improvements and minor bug fixes. Detailed release notes can be found on the ServiceNow product documentation website.
Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand.
With Now Support Mobile, you can:
• Track requests and move cases forward
• Stay informed 24/7 with real-time notifications
• Access our library of knowledge articles
• Use our Service Catalog to fulfill requests faster
• Get insights from Ask Kodi, our Now Virtual Agent
• Save time and skip SSO by logging in with facial recognition or touch ID
Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people.
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310
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