DM is working to enrich the customer digital experience & make it faster & more enjoyable
• Enhanced services related to Kharetati, pest control & pet animals
• Added biometric feature for sign-in users & more control of the personal data.
• Improved user experience, accessibility & minor fixes.
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For assistance, click on the "Contact Us" icon and select one of DM communication channels
Dubai Municipality’s newly revamped mobile app, provides a range of smart services to match the new digital era, complemented with a fresh innovative vibrant look, intuitive navigation, voice enabled smart search and quick service. This Mobile App is the smart gateway to many Dubai Municipality digital services and information about the city.
Following are the Dubai Municipality services to provide seamless integrated customer experience:
• Check & Pay: One step to pay your fees and clear the fines.
• Search & Enquire: To get the current status of your service request, projects & buildings, and documents.
• Find Your Way: Search, locate and navigate to the places using Geo-tagging system.
• Happy Home: Maskani to reserve desired plot, Kharetati to issue or renew Dubai. Municipality site plan and apply for Bunyan card for the offers & discounts.
• Plan Your Visit: Discover the parks and recreational attractions with booking options.
• Start Your Day: Search for registered food items and consumer product safety; book for Dubai Municipality Center’s token; report and requests for all the below DM service categories:
- Land, Building & Constructions
- Food, Health & Safety
- Drainage & Waste Management
- Environment & Pest Control
- Pets & Animals
- Community Facilities
- Leisure, Park & Tours
The main features of the mobile app include:
• Displays DM digital services with voice enabled search.
• 360-degree comprehensive view of the customer smart dashboard.
• Advance accessibility features for people of determination.
• Advanced survey, feedback and easy enquiry options using various channels such as WhatsApp and Chat with Fares.
• Ramsatna for electronic national dictionary
• Authentic news and social media feed
Download NOW! Apply to services anytime, anywhere and save your time.
