- Bug fixes and performance improvements
The voice of your clients in your poket ! Critizr Business is for all professionals willing to improve their customers' satisfaction : Point of Sales' Manager, District or Regional Director, Customer Satisfaction Manager, etc...
Manage the relationship with your customers in a flexible way, answering their views, calling back unsatisfied customers and referring to your many indicators (customer satisfaction, NPS, ...)
Gain more reactivity with your customers thanks to your Inbox :
- Be notified when you get a new customer feedback
- Consult feedbacks and answer quicker and better according to the kind of message.
Manage the evolution of your performances in real time with the Statistics tab :
- Consult at anytime your indicators (NPS, customer relationship, customer satisfaction…) thanks to a clear and synthetic view of your different scores.
