Minor upgrades and bug fixes
BOOMYSERVICE is a technology-based Web, Android & iOS Service Solution platform - The Bookmyservice APP makes it convenient to book various Preventive & Repair Maintenance Services directly from your mobile phone.
BOOKMYSERVICE BENEFITS:
B2C CONSUMERS
- Hassle Free service Guarantee through trained & verified technicians
- Transparency in Billing & spare parts
- Option to choose type of technician
- Tracking & Feedback mechanism
B2B CUSTOMERS
- Hassle Free service Guarantee through trained & verified technicians
- Transparency in Billing & spare parts
- Tracking & Feedback mechanism
- Technicians FINDER option across the country- Improve Service Network
- Spare parts module
- Service CRM module
FEATURES
- UNIVERSAL SERVICE CONCEPT FEATURE:
- On Breakdown the consumer connects to Bookmyservice
- One time details of the consumer, brand etc entered into BMS database
- BMS will help identify whether product is within warranty/outside
- Customer Service Request No & Internal Brand Service number(IBSN) generated
- Service complaint routed to respective Brand service centre. Tracked thru IBSN
- Service resolved either thru Authorised Brand service centre or thru BMS Authorised service technicians
- OFFLINE/ONLINE PRODUCT PURCHASE SERVICE SUPPORT
- Consumer buys a new PRODUCT at a retail outlet
- Dealer enters the customers mobile number & purchase details into his system
- Dealer system details of the customer picked up by BMS module
- Consumer data becomes part of BMS Customer history
- Service tracking option for the dealer also
This is a brand owned by NOVOSPECT VENTURES PVT LTD
