New vehicle and vehicle glass claim registration feature, which include an immediate instruction to a service provider.
Claims tracking include an option to request immediate vehicle hire if vehicle is not drivable, as well as ability to track vehicle repairs.
The new and improved Santam Client App provides a range of features for Santam policyholders leading to an enhanced self-service experience. The registration and authentication process is effortless which allows users access to their Santam policy portfolio. User profiles can be personalized, policy information is presented in a more simplistic way and additional cover or policy changes can be requested in a few easy steps. The SOS emergency button is available for insurance related emergencies and will alert Santam’s emergency response team. Claims can be submitted and can be tracked in a few easy steps.
