MySymphony is the official android application of Symphony Mobiles, Bangladesh (https://symphony-mobile.com/) .
My Symphony app has been shipped as a preloaded app Symphony smart phones launched from 2019.However users of previously launched Symphony devices could install My Symphony application from Google Play.
MY SYMPHONY application encompasses several areas as –
Live Chat: The user of the My Symphony app can chat with a customer service agent. Customer service agents provide real-time solutions through this live chat option.
Feedback Form: User can share user experience through feedback. It also uses measurement tools regarding user satisfaction.
Hotline: Users can directly contact Symphony customer service through this hotline number. It is a dedicated number to handle user queries and problem-solving.
Wallpapers: Users can download wallpapers from My Symphony Apps and use them on their devices. Regularly updates new wallpaper for users.
Ringtones: Users can download ringtone from My Symphony Apps and use it on their device. Regularly updates new ringtone for users.
Nearest Service Point: A list of countrywide Symphony customer care list provided along with the address and their location in Google map with distance. User can find their nearest service point using these features.
Handset Features: A full set of phone specification and feature list will be shown (for preinstalled devices only).
Prayer Time: Set prayer time through these features. Allowed the user to set a reminder for Prayer time. Set the alarm and push notifications during Prayer time.
Medication Time: Set medication time through these features. It allowed the user to set a reminder for meditation time. Set the alarm and push notification during medication time.
Service Tracker: Track current status for mobile repair. Unique code allowed the user to understand the condition and delivery scheduled for mobile servicing.
Nearest Retail Shop: A list of countrywide Symphony retail shop list provided along with the address and their location in Google map with distance. User can find their nearest retail shop using these features.
Contact with SYMPHONY: SYMPHONY customer care hotlines and Symphony's official Facebook and website linked with this application.
