Sales executives are empowered with mobile devices to record their cooler request, lock their complaints and report issues. Dispatches are created and managed via web application and coolers are geo tagged on the outlets. This data is recorded in offline mode and synced with back end application as soon as device is connected to internet. Back office team is always aware of the new demand and current status of the coolers placed in markets.
Main Features of application are as follow
• Outlet Management: Create New Outlets, Manage Request Life Cycle , Geo Tagging
• Cooler Request Management: Create New Cooler Request (Issuance, replacement, removal, shifting), Digital Signatures, Geo Tagging, Request Life Cycle Management, Cooler Scanning etc
• Dispatch Management: Dispatch Life Cycle Management
• Cooler Tracking: Geo Tagging, Cooler Scanning, Cooler Audit Management
• Task Management: View Assigned Tasks, Complete/Close Task
• Complaint Management: Create/View Complaints, Process Complaints, Manage Compliant Life Cycle.
• Cooler Disposition: Work Order Management, Cooler Scanning, Spare Parts Marking
• Sync Data: Sync the data saved in offline mode upon internet connectivity
