- UI improvement
- Bug Fixes
Maruti Suzuki India Ltd. offers its vast range of Genuine Spare Parts and Accessories under the Maruti Suzuki Parts Kart App. It has been specially designed for Independent Aftermarket business stakeholders - Car Workshops and Parts Retailers/Wholesalers. Maruti Suzuki has its authorized network of Distributors that deals in physical Distribution of Genuine Parts & Accessories to the Independent Aftermarket through their Distributor Touch Points - Warehouses & Retail Outlets. Our core business principle is To be closer to the customer & Ensure the availability of Genuine Parts & Accessories in the Auto aftermarket.
This new Digital initiative by Maruti Suzuki is digitally connecting all touchpoints of Authorized Distributor Channel with Independent Aftermarket business stakeholders. The Mobile application will enable the target users to order products online from their preferred Distributor outlet, providing an effective ordering tool to the target users, which is simple-to-use in finding genuine products and ordering them effortlessly for reselling purpose.
Key Features of the Maruti Suzuki Parts Kart App:
• Choose from a wide range of Maruti Suzuki Genuine Parts
• Check stock availability with the Distributor
• Get Quick Part Details – Part Number, Price, Model Applicability
• Easy process – simply search, click and order – collect from an outlet or get it delivered
• Scan the MRP Label and place an order directly
• Create your favourites to your Wish list to pre plan your purchase, and move them to the cart as per your requirement
• View Order History
Maruti Suzuki Parts Kart App – One Stop Solution
Comfortable, Convenient & Transparent
A study of target users revealed the need for
• improving awareness on product range
• Know-how of Part No application to Vehicle Model/Variant, and
• Important product information like MRP and Stock Availability. With the current scenario of Covid restrictions, conducting business was an additional challenge to all the stakeholders.
Maruti Suzuki Parts Kart, a digital solution was conceived to manage all these challenges mentioned above. With this initiative, Maruti Suzuki’s Distribution network will be able to serve its customers by providing an exciting buying experience for both offline and online transactions. The Target users will find the app’s user interface comfortable to use, and undertake transactions as per their convenience. They will be able to order the parts hassle-free online after checking all the details. Also, the app provides transparency in the way of conducting business both with Distributors and with the end customers.
Maruti Suzuki aims for the new app to become the user’s first choice and first point of contact for easily finding Genuine Parts online, as soon as they get a requirement for service or part change.
Advantages of using Maruti Suzuki Parts Kart App
• Order genuine parts from Maruti Suzuki – anytime, anywhere
• Save time and improve productivity – order online
• Gain customer confidence with proper knowledge about Genuine Parts
• Deliver fast and efficient service to your customers
• Demonstrate transparency to customers regarding Genuine Parts, costs, delivery time and repair estimates
• Ensure superior vehicle performance for customers, with only the best and recommended Genuine Parts from Maruti Suzuki
• Users can share their OTPs within the team and have multiple logins for increased efficiency.
Grow your business with Maruti Suzuki Parts Kart App
The Parts Kart app will help the users grow their business through the continued promise of delivering genuine Maruti Suzuki parts to the customers, every time. The users will be able to complete the transactions with the end-user transparently, quickly and at a competitive cost, to ensure high levels of customer satisfaction and repeat sales.
