Sync exclusive to Sky Mobile customers
Bug Fixes
Stability Improvements
Having trouble connecting to your Sky+HD at home? – We can help, email us [email protected]
Sky Q users can still send remote record and download requests when you’re out and about. Simply sign in with your SkyiD
Sky+ app is the best way to discover and manage all of your Sky TV and movies.
The key features:
• HOMEPAGE – The new Homepage makes exploring a world of entertainment easier and faster with all of your TV & Movies options in one place
• TV GUIDE – Browse what’s on TV and set your Sky+HD box to record any show when you’re at home or on the move
• SMART SERIES LINK - Record the current and the future series of a TV show at the touch of a button
• CATCH UP TV - Find the shows you’ve missed at no extra cost and download them to your Sky+HD box
• TV BOX SETS – Dive into complete series of the latest and greatest shows and download them to your Sky+HD box
• NEW & RECOMMENDED – Find the latest TV shows and catch up from the start or browse through Showcase to see the best of on demand TV shows and movies
• SPORTS – Browse all the sports channels as well as all upcoming live sporting events and set your Sky+HD box to record or to remind you when it starts
• SKY MOVIES ON DEMAND - Browse hundreds of movies, with new premieres added every week and download them to your Sky+HD box
• SKY STORE – Choose from a wide selection of movies to rent and download them to your Sky+HD box from anywhere
• FAVOURITES – Create your own TV Guide by saving your favourite channels
• SEARCH - By title, actor, channel, sport and lots more
And when you’re at home with the Sky+ app on the same Wi-Fi network as your Sky+HD box, you’ll also get:
• PLANNER – Manage all of your recordings in your Planner without interrupting your TV viewing. Delete a programme you no longer want or just press Watch and it will start playing on your TV
• PHOTOS – View photos from your phone or tablet on the TV so the whole family can see those special moments
• RECORDING HELP - When several programmes you want to record clash, the app will suggest a solution
• REMOTE CONTROL - Play, pause, fast forward, rewind, change the channel and turn your box on and off. All from the app without the need for the remote control
Requirements:
To use the enhanced features you will need a compatible Sky+HD box and have your device and Sky+HD box connected to the same broadband network either with a wired or wireless connection. Please see the Help section of the app for more details.
In order to Record and Download programmes to your Sky+HD box you will need to register your Sky iD with the service at sky.com/remoterecord and simply follow the instructions.
Smart Series Link and photo viewing are only available to customers with a compatible Sky+HD box.
All recordings are FREE, however mobile network and/or Wi-Fi charges may apply.
Help:
If you need help with setting up or using the Sky+ app please go to our help forum sky.com/skyplusapphelp or contact us via [email protected]
If you're experiencing problems connecting your Sky+ app to your Sky+HD box when using the BT Home Hub router, please visit the following link for more information: http://bt.custhelp.com/app/answers/detail/a_id/46134
If you are having problems connecting your app to your Sky+HD box, please make sure that your Sky+HD box and iPhone/iPad are on the same WiFi network. If you have a dual band router, the Sky box and your device must be on the same WiFi band. For more advice and information please visit our help forum at sky.com/skyplusapphelp or contact us via [email protected]
If you’re having issues with Remote Record or connecting the app to your Sky+HD box please visit our dedicated help pages;
http://help.sky.com/tv/recording/remote-record-troubleshooting
http://help.sky.com/tv/find-record-tv-programmes/sky-app-on-android-devices
You can also email us if you experience any problems. Our email address is [email protected]
Sky’s privacy notice explains how Sky uses your information. You can view this notice at: http://www.sky.com/privacy/
The terms and conditions reflect recent changes to the app. Please read them carefully before using the app.
