Open a support request and track its status from the Contact Us menu.
Easily switch to the Spanish version of the app, and provide feedback through our Spanish-language survey form.
Make in-store appointments with a specified start time, not a window.
The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, latest offers and much more.
With My Verizon you can:
View your account in one seamless feed.
Get on-demand support tools like Live Chat and step-by-step troubleshooting instructions as needed. Need extra help? Customer service is just a tap away.
Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.
Change or manage your account safely anywhere, anytime. Easily switch to a different plan or go Unlimited right from your device.
Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.
Shop phones, wearables, smart devices and accessories right from the app, and get delivery as quickly as the same day.
Control your entire Verizon experience, in just one app.
***The My Verizon App is now also available to conveniently serve all prepaid self-service needs. Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. Managing your prepaid account on the most reliable network has never been easier.***
