The Ask Polaris Live App allows Polaris representatives to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited by a certified Polaris agent to begin a Polaris Live session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The app does not allow the remote agent to access any data stored on your device.
