- New looks and feels of Nectr app.
- Introduction of Defer it – more options to pay your bill. Now you can defer your payment into 4 instalments.
- Changing your scheduled direct debit up to 5 business days is easier than ever.
- Introduction of Add new Concession Card.
- Verify the new login email with OTP for better security when updating the login email in the app.
- Introduction of usage timeline for the smart meter.
- General app performance improvements.
Use our free Nectr app to manage all your important energy account needs.
Keep on top of when your next bill is due and projected usage, submit a self meter read to assist with bill accuracy, make one-off payments instantly and update your contact and payment information.
The Nectr App includes a handy dashboard that displays your plan and usage at a glance. View your current plan and rates plus review your average daily usage to better understand how you compare to other households. You can also manage multiple household accounts by toggling between addresses.
When it comes to better understanding your monthly energy consumption, you can submit a meter reading that more accurately reflects your monthly usage. This allows us to compare it to the estimate and update your bill if necessary. For customers on manually-read meters, our new usage screen allows you to easily see your monthly consumption and compare it to previous months.
We continue to build and enhance this App through offering more features and providing access to more of your energy usage data. We absolutely value your feedback and therefore encourage you to share what you like and what you want to see in the App in the Feedback section below.
