- improved search logic in x-bees app on mobile, so that it shows consistent results in different sections (for example, in Inbox and Dialpad) and displays similar results in case of search on web and mobile
- fixed an issue on Android mobile app, in which the application didn’t open if user answered a call via push notification when the phone screen was unlocked and x-bees application was in the background or closed
x-bees is a business communication platform that enables companies to boost sales, providing them with the tools they need to win over prospects, nurture leads and turn them into customers.
To use the app, you must have an account on a Wildix PBX, or be invited to a channel by a company that owns an account on a Wildix PBX.
The x-bees app provides efficient real-time communication between businesses and their customers:
* The x-bees app enables customers to communicate with businesses via chat, voice and video and get an immediate response to inquiries.
* For businesses, the x-bees app not only streamlines internal communication and team productivity, but also extends this efficiency to external channels, enabling companies to interact with their customers via chat, voice and video.
Highlights:
* Instant contact with your prospects and customers: Create channels and invite your colleagues, prospects and customers to have all decision makers in one place in no time.
* Inbound lead management: The moment your online customer contacts your company on your website, they are invited to download the app. This ensures you can stay in touch with your customers for their future inquiries.
* Event scheduling: Start a conference call right away with your teams and customers, or schedule it for later directly in your Google or Microsoft 365 calendars.
* CRM integration: All customer interactions taking place on x-bees are automatically logged to Salesforce and other supported CRMs to give your teams a complete view on what’s happening with your leads.
In your company, just like in nature, it takes a whole hive of workers to get things done. With x-bees, you have a platform to increase everyone’s efficiency — no matter their role — and work toward the whole hive’s common goal of increasing sales. Unlike other platforms that only offer internal collaboration between colleagues, x-bees connects your customers to your teams on a permanent basis.
x-bees mobile app features:
* Single sign-on via Microsoft 365 and Google
* User presence status
* Multiple channels for communication with colleagues and customers via chat, voice and video
* Powerful chat platform complete with file exchange, reactions to messages, GIFs, tagging, forwarding
* Internal and external audio calls via VoIP (via the Wildix PBX)
* Event scheduling via integration with Microsoft 365 and Google calendars
* Push notifications
* Call history
* Inbound services settings for company call agents
* Call forwarding settings
