Version 1.5:
In this update we have addressed the new general data protection regulation(GDPR) established for the European Union and have improved the overall application and data security to protect your privacy.
ManageEngine SupportCenter Plus Android app lets your support representatives access and resolve requests from any place, anytime.This app reduces the response and resolution time dramatically,increasing the efficiency of your help desk team. The app, designed particularly for Android, gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (assign, close, reply, forward) for requests.
* Time entry and resolutions can be added/modified for each request.
