1. VIN number reduced from 17 digit to 8 digit. Please note that from now on wards please enter the last 8 digit of VIN number.(eg. MA1PCAHBCA6M10001 => A6M10001)
2. Engineers can submit and save the troubleshooting from any step.
3. Engineer can see their ratings in the profile section.
4. Trainers can use dummy VIN for demo. Technicians can use dummy VIN for practice. But note that dummy VIN troubleshooting report will not be considered and saved to the database.
- Mahindra Guided Troubleshooting Software GTSS will be the guide to field technicians to trouble shoot the vehicle with symptoms in addition to P code base. The application will provide step by step guidance for resolution of DTC codes and find out the root cause of the complaint.
GTSS app will be available in English language and later stage Hindi language will be added. The app incorporates the videos, SOP’s Check sheet and wiring diagram’s of the sensors and actuators. Field technician are not adhering to the diagnostics manual for troubleshooting as it is difficult to refer in field. Warranty cost of component increases because wrong troubleshooting. Easy guide to identify root cause of any electronics Engine related issue. Any technician can troubleshoot faults codes effectively. Field team capability will increase and right problem identification & analysis will be assured. Less time required to identify the root cause of failure. Less down time & proper guidance reduces the scope for replacing the components like Injectors, Pump, ECU or Wiring harness.
GTSS fault finding methodology ensures 100% adherence of troubleshooting SOP. Eradicate the trial and error method in field for troubleshooting DTC’s.
