Here are the latest updates:
- We’ve added timestamps to the claim statuses so you can track your claims much more easily.
- We've introduced Device Replacement option for claims. Availability depends on your plan's T & C.
- We have tweaked and made improvements to our app's security.
- Some error messages have been updated to make it even more user-friendly.
- And we’ve fixed some bugs.
The motocare App is a one-stop solution for motorola smartphone owners. Built on a robust tech platform, the motocare App lets you diagnose your smartphone, raise repair requests, and more, directly from the App itself.
Empowering Ownership Experience:
• Diagnose your motorola smartphone with a few taps instead of visiting a service centre
• Monitor your smartphone’s health with the smart diagnosis feature
• Keep your bills and warranty details safe on the Servify Cloud
Buy Protection and Extend the Warranty of Your Device:
• Extend the warranty of your motorola device and/or get complete protection from accidental and liquid damages
• All Accidental Damage Protection (ADP) plans and Extended Service Plans (ESP) are motorola-authorised
• Option to purchase plans from within the App
• Track Claim status from within the App
• Paperless claim process
• Cashless repair process
Seamless Service Experience:
• Convenient service modes to get your device repaired, such as:
- Getting your motorola device picked up for repair from an address selected by you*
- Jumping the queue by pre-booking a visit to an authorised Service Centre near you, as identified by the motocare App
• Track real-time status of your service request
• Get complete history of all your service requests
*(in select cities only)
Download the motocare App now to get the most out of your motorola device(s)!
This App is powered by Servify (Service Lee Technologies Pvt. Ltd.). Servify is a tech platform which enables end-to-end device management.
