Re-join sessions easily if your connection dropped - Virtual Assist will now keep your most recent Connect Code used. This is especially helpful for guests who received their Connect Code verbally. No need to hunt for the Connect Code or restart a new session to get everyone back on.
Regular maintenance, improvements and fixes.
CrossLab Virtual Assist facilitates augmented reality (AR) remote assistance between your experts and Agilent technical support and field service engineers. It's an easy way to quickly diagnose problems with your instruments and get your instrument running as quickly as possible. Benefit with faster uptime and a more productive support experience with your instruments.
The powerful remote guidance experience of CrossLab Virtual Assist combines live video, audio and the ability for both the remote and local participant to annotate their live shared view. Annotations in CrossLab Virtual Assist accurately stick to real-world objects, even when people move around the lab.
CrossLab Virtual Assist enhances hardware troubleshooting and support to another level. Download CrossLab Virtual Assist today and contact Agilent Support for questions about CrossLab Virtual Assist or for any instrument technical support issues.
