Improvement of use environment
"Seoul, a city where citizens are safe! Safe citizens! - ""Seoul City Relief Service""
Emergency reporting and home monitoring services are also available outside of Seoul. (Please refer to the precautions below.
The Seoul City Safety Service is an app provided by the Seoul Metropolitan Government to protect all precious citizens of the city from crimes and accidents through location tracking.
1) Safety services from home, vulnerable areas, etc. through simple registration procedures
2) Smartphone safety app urgently reports when detecting risks such as late-night homecoming.
3) Tracking the location on the CCTV control center's situation board.
4) Automatically track the location of the nearest CCTV when an emergency report occurs.
5) The control center identifies the emergency situation and quickly disseminates it to the police officer in charge, and provides services so that he/she can be dispatched.
# The safety service is designed to connect CCTV around the living area and CCTV control centers installed in each autonomous region with smartphone applications to report emergency situations. It is complementary to each other in an emergency situation where 112 is difficult to report, but the Seoul Metropolitan Government does not manage the incident itself.
# If you steal other people's personal information and make a false emergency report, you may be punished by the relevant law.
£ Precautions for using the Safety App
1. Safety is provided with emergency reporting, home monitoring, and scouting services.
# Emergency Report Service - Outside Seoul, you will be directed to ""Region 112"".
# Homecoming Monitoring Service - Control services are not available outside of Seoul, but text services are provided to users and registered guardians.
2. After an emergency report, due to the operation of the control center, the rapid processing may be delayed.
3. Location information may be incorrect in underground, indoor and building-intensive areas, which may result in inaccurate service. The GPS shaded area is located by replacing it with the carrier base station coordinates.
4. Among products officially sold through domestic telecommunication companies, Android OS 5.0 and iPhone IOS 9.0 and higher are stable, and there may be restrictions on installation and use.
5. When using the emergency report shaking function, you can reduce false reports caused by ""routine shaking"" by setting the appropriate number and intensity in the preference menu.
- When testing the number of shakes and strength, turn ""Test"" on at the top right and test it. If ""test"" is not turned on, an emergency report will be made and the police will be dispatched.
6 Some functions may not be supported depending on the specifications of the smartphone
7. The Reliability Service is used in areas of risk and runs in the background after the app runs, which consumes a lot of battery. Also, we always collect location information of users in the background. If you don't use it, please shut down the app completely.
£ Information collection guide
In order to protect citizens from crimes and accidents, the Seoul Metropolitan Government Safety App collects subscribers' phone numbers and guardian contacts when they sign up. The control center contacts the reporter with the phone number collected in the presence of the resident police officer or uses GPS to locate the user in order to quickly understand the emergency situation of the user's service request. Text services are provided to the registered guardian's contact information when users request services.
In any case other than the user's request for service, the Seoul Metropolitan Government Safety App shall be
We don't use personal information.
* If you have any questions or errors or improvements regarding the app, please let us know at the address below and we will give you a quick answer. (Representative e-mail from Women's Policy Officer: [email protected])"
